FAQ
Empowering Care for Disabilities: Compassionate Services that Transform Lives
FAQs
No, Optcare provides tailored support for a wide range of clients, from those with mild to moderate support needs to those with more complex care requirements. Our team is highly trained and experienced in delivering care across various levels of need, ensuring each client receives personalized and compassionate support.
Optcare offers a comprehensive range of services, including personal care, mobility assistance, in-home support, community access, and complex care management. We also provide specialized support such as wound care, tracheostomy management, and behavioral support, tailored to meet individual needs.
Yes, we strive to match clients with support workers who best fit their needs and preferences. We take into account factors such as personality, skill set, and cultural preferences to ensure the best possible experience for both the client and the support worker.
Absolutely. We work closely with NDIS participants and their families to understand their goals and help navigate the funding process. Our team can assist with NDIS plan management, including setting up support services and reviewing plans to ensure clients receive the best care possible.
You can easily book an initial consultation or assessment by filling out our intake form on the website. If you’re unable to complete it in one session, you can save your progress and return to finish it later. Alternatively, you can contact us directly via phone or email, and our team will guide you through the process.