Services

Empowering Care for Disabilities: Compassionate Services that Transform Lives

Our Services

We consider ourselves to be a rest station where our team of experts provides you with the best services for your journey!

At our team, we take immense pride in offering a comprehensive suite of NDIS (National Disability Insurance Scheme) services that are designed to meet the unique needs and aspirations of individuals with disabilities. We understand that each person's journey is unique, and our mission is to be your dedicated partner in navigating the path to improved quality of life, independence, and well-being.

Our Disability Care Services

Optcare has been one of the top choices for participants looking for disability care in Adelaide. However the following are the services we provide

Specialist Disability Accommodation

We offer accessible, purpose-built homes designed for individuals with high support needs, ensuring safety, comfort, and independence.

Learn More

Regulated Restrictive Practices

We implement regulated restrictive practices in accordance with NDIS guidelines, ensuring safety and ethical care for individuals with challenging..

Learn more

High Care & Complex Needs Support

Our high care services provide 24/7 support for individuals with complex needs, including personal care, mobility assistance, and health management.

Learn More

Domestic and Home Help

We assist with household tasks like cleaning, cooking, and laundry, helping individuals maintain a safe and organised living environment.

Learn More

Community Nursing

Our community nursing services provide in-home healthcare support, including wound care, medication management, and health assessments.

Learn more

Support Coordination

We help NDIS participants coordinate their supports and services, ensuring they can access the care and resources they need efficiently.

Learn More

Supported Independent Living

Our SIL services enable individuals with disabilities to live independently with support for daily activities..

Learn More

Community Participation

We encourage social inclusion and community engagement by supporting clients in participating in recreational, social, and community activities

Learn more

Individual Personal Care

Our personal care services assist with daily tasks like dressing, grooming, and hygiene, ensuring individuals maintain dignity and comfort.

Learn More

Person-Centered Approach

We believe in a person-centered approach to NDIS services. Every individual has their own goals, desires, and dreams. Our role is to empower them to achieve these aspirations, providing tailored services that support their journey.

Comprehensive NDIS Support

Our NDIS services cover a wide spectrum of needs, from Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) to Short Term Accommodation (STA) and respite care. Whether you're seeking long-term accommodation, respite support, or temporary accommodations, our solutions are designed to meet your unique requirements.

A Caring and Professional Team

The heart of our organization lies within our dedicated team of professionals. We have a team of highly trained and compassionate people, who are committed to ensuring the highest standard of care and support.

Our Care Services

Support Coordination

Support Coordination focuses on relieving the stress of organising your NDIS supports and aims to build you or your support network’s capacity to understand and navigate the NDIS.

Community Nursing

Here at Optcare, we are dedicated to empowering individuals with disabilities by providing exceptional community nursing services. Our team of highly skilled and compassionate community nurses.

Domestic & Home Help

The arrival of our skilled cleaners at your premises, they will carefully examine the property and review the cleaning checklist with you. In the absence of specific priorities provided by you.

Personal Care

Our extensive repertoire of personal care supports is tailored to meet the unique needs of each client. The flexibility of our services is one of our hallmarks, ensuring that the care delivered aligns precisely with the specific requirements of our clients.

Community Participation

Community participation is at the heart of our mission. Our commitment to fostering community engagement and inclusivity is the cornerstone of our approach to NDIS services. It’s not just a support service; it’s a transformative experience designed.

Supported Independent Living

SIL or Supported Independent Living is an NDIS support where people live together and help each other live as independently as possible. One receives support with everyday tasks like cleaning, cooking and personal care.

Inclusivity and Accessibility

Our NDIS services are built on the principles of inclusivity and accessibility. We provide accommodations that are designed to be fully accessible, ensuring that individuals with disabilities can live with comfort, security, and independence.

Continuous Improvement

The NDIS landscape is constantly evolving, and so are we. We stay updated with the latest NDIS regulations, guidelines, and best practices to ensure that our services consistently meet or exceed the highest standards. Our commitment to continuous improvement allows us to adapt to the changing needs of our clients.

Community Engagement

We strongly believe in the power of community. Our NDIS services go beyond the physical accommodations; we aim to foster a sense of belonging and community for all our clients.

Our Privacy & Confidentiality Policy

Purpose

The privacy and confidentiality policy serves as a cornerstone in safeguarding sensitive information and fostering trust between the organisation and its clients, employees, and stakeholders. The primary purpose of such a policy is to articulate the organisation’s commitment to protecting the privacy and confidentiality of personal and sensitive data collected or handled during its operations. This policy outlines the procedures and measures in place to ensure that information is collected, stored, processed, and shared in a secure and ethical manner, in compliance with applicable laws and regulations. By establishing clear guidelines for the handling of confidential information, including data encryption, access controls, and confidentiality agreements, the policy helps mitigate the risk of unauthorised access, data breaches, and misuse of information.

Policy

Policy We are committed to protecting and upholding clients right to privacy and confidentiality. We acknowledge our requirement to comply with the Australian Privacy Act (1988) (Cth) and the Australian Privacy Principles. This policy is to be read alongside the Privacy and Dignity Policy found in the Rights and Responsibilities Manual. Definitions Worker Anyone who carries out work for a person conducting a business or undertaking regardless of whether they are full-time, part-time or casual. This can be an:

Employee
Contractor or Subcontractor, or an employee there of.
Outworker, such as a contractor or worker who is engaged to work from their home or at a place that would not previously have been thought of as a business premise.
Apprentice or Trainee
School-based work experience student
Labour Hire Worker
Volunteer

Privacy and Consent for Clients

Personal information may be collected from prospective or current clients communicating with us in the following formats: standard forms in writing, or over the Internet; email or during a telephone conversation with us. We will seek the consent of the client before disclosing information to any other party. Disclosure will strictly be based on a ‘need to know,’ basis. This will be discussed with clients when developing their Service Agreement and reminded at yearly reviews and when a Client Consent form is documented or updated.

Services

Empowering Care for Disabilities: Compassionate Services that Transform Lives

Our Services

We consider ourselves to be a rest station where our team of experts provides you with the best services for your journey!

Our Disability Care Services

Optcare has been one of the top choices for participants looking for disability care in Adelaide. However the following are the services we provide

Specialist Disability Accommodation

Regulated Restrictive Practices

High Care & Complex Needs Support

Domestic and Home Help

Community Nursing

Support Coordination

Supported Independent Living

Community Participation

Individual Personal Care